DISCLAIMER: This article is for Facebook advertisers who want to up-their-game. It won’t help users who do not run FB ads. If you’re a completely new to FB ads, start here.
Let’s kick this thing off by dispelling a myth about the Facebook ads algorithm:
Facebook does NOT rank the order of ads on their newsfeed purely based on the cash bid of an advertiser.
Ranking ads by an advertisers cash bid used to be the case (once upon a time), but it isn’t anymore.
The more you understand about why, what the Facebook ad algorithm is and what the key ad ranking signals are, the sooner your audience will see your ad (and the more chance it has of converting).
Why Aren’t Facebook Ads Ranked By Cash Bid?
Whilst it might sound like perfect sense to please the highest spending advertisers (by placing their ads above everyone else’s), Facebook’s ad algorithm actually uses other signals to rank ads.
This is because Facebook aim for long-term growth and dominance and in order for them to do that, they must have their most valuable commodity at the core of their aims, the users.
If Facebook’s number of active users declines, it means fewer people to advertise to and less revenue from advertisers (like you and me).
The short-term gains of optimising newsfeeds for the highest bidders, is LESS important than the (average) user’s experience and the likelihood of them returning over and over again to view more ads.
Think about it…
…would you rather have £1 today and nothing tomorrow, or 10p every day?
Facebook are still a business who’re trying to be as profitable as possible.
They will show ads from the highest bidders to their users, but if the ad isn’t optimised to appeal to the Facebook ads algorithm, it will appear lower on newsfeeds and selected placements…
Why Is It Important For You to Appeal to the Facebook Ad Algorithm?
Before discussing why it’s important for your ad to rank higher, you must understand why users are actually logging on to Facebook.
These are my top 3 reasons people visit Facebook:
- They’re bored and have time to kill
- They want to catch up with their Facebook friends and see what they’ve been up to
- They want to share something new with their friends
As advertisers, we can be sure they aren’t there to:
- View, interact and take action from Facebook ads (unless they’re FB ad geeks like me)
When you understand this, you can begin to see why it’s so important for you to appeal to the Facebook ad algorithm and rank as high as possible.
The higher you appear, the more attention you stand to gain (especially from users who have scrolled a long way through the feed and are already fatigued from the content).
But not just that…
…if your competitors are appealing more to the algorithm, they stand a better chance of converting (for whatever their objective is) than you!
Even if your ad was lined up to appear next (as an ad) it won’t be seen by that user if they leave Facebook and follow the action of the FIRST ad they see!
The Facebook Ad Algorithm Competition
I will tell you how the Facebook ad algorithm works very soon (promise!), but before we get into it, there’s one more thing you need to know…
…your aren’t only competing with brands in the same industry as you.As a Facebook advertiser, you’re actually competing against businesses in tons of different industries, making your job even tougher.Click To Tweet
The life of an advertiser would be so simple if people only had ONE interest.
If I visit my Facebook newsfeed now, I will see ads for marketing tools (tons of them), Facebook ad tools, fitness related products, nutrition, fashion, Shopify (plug-ins), sports, furniture (I recently moved house and have been placed into loads of custom audiences), books, holidays…
….and that’s because my interests overlap into a wide variety of different categories.
But don’t take my word for it, go to your Facebook newsfeed and see how many different industries are targeting you.
If you’re an active Facebook user and internet shopper, I’m sure you’ll see at least 3.
BTW: Discover how to create targeted Facebook advertising audiences and track everything on your website in our guide to Facebook Events Manager
What makes it even more difficult is that you aren’t just competing against other advertisers with the same audience type.
For instance, my custom audience could overlap with another advertiser’s interest based or lookalike audience.
And let’s face it, who’s likely to have more success, you with a cold interest based audience, or a rival advertiser who is retargeting the same people with a custom based (even triggered) audience?
BTW: Learn how to build highly targeted Facebook audiences in our eBook.
There can be 1,000’s of advertisers competing for the same audience member, so you MUST do everything in your power to appeal to the Facebook ads algorithm and give your ad the best chance of succeeding.
If this still doesn’t make sense, go back to your Facebook profile, look at a ll the ad placements and scroll through your newsfeed.
All of those advertisers are targeting YOU, and the ads that appeal most to the Facebook ad algorithm appear at the top (and have much more chance of achieving their objective).
The Facebook Ads Algorithm
It’s been a long road to this point in our Facebook ad algorithm article, but it’s finally time to analyse the top factors that will affect your ad’s rank.Facebook cite 3 main components that make up their ad algorithm, each of these factors are as important as the last and none should be ignored.Click To Tweet
As a Facebook advertiser, your ads are placed into an auction based on how you score for all three of these factors (not just your monetary bid!). The higher your combined (metaphorical) score, the higher your ad will appear.
Let’s look at these 3 factors and explain what you can do to appeal to the Facebook ad algorithm:
Predictably (and as already mentioned) the cash bid that you place on your Facebook ads will affect it’s ranking.
There are three different ways to bid with Facebook ads:
- Lowest-Cost: This is the default bidding option (and the one I recommend highest). Using this option, you allow Facebook to spend your entire Budget (in your chosen time frame), for the lowest cost per action, e.g. engagement, lead gen, conversion. By allowing Facebook to bid for you, their AI primes your bids for the 2 other Facebook ad algorithm factors.
- Cost Cap: This option places a fixed amount as your highest average cost per action. It can be used if you have a set profit margin, or are unwilling to spend too much per action from your Facebook ads. This will receive lower impressions, move you further down the pecking order and limit your capabilities.
- Bid Cap: The final option tells Facebook to never bid any higher than a fixed amount (chosen by you). Again, it works well for reducing spend per action (or impression), but again, it will negatively affect your impressions, reach and ad rank in the algorithm.
If you want to appeal to the Facebook ad algorithm, it’s important that you choose the first option, ‘Lowest-Cost’. This is already selected as a default option and I strongly recommend that you do not change this setting.
By using this option, you set a ‘Daily’ or ‘Lifetime’ Budget (I’ve always found that Daily is better) and allow Facebook to bid for you. This gives their AI the opportunity to bid higher for users who are more likely to interact with your ad (and learn whilst doing this).
Even if you do have a slim budget (or margin) that you’re prepared to spend on Facebook ads, it’s better to track their performance than set a fixed ‘cost’ or ‘bid’ cap.
Estimated Action Rate
The estimated action rate is exactly what it says on the tin, it’s Facebook’s guess at how well your ad will achieve your desired objective.
The ‘action’ mentioned in this crucial three word factor, depends on your campaign objective. If you were running a conversions campaign, it would be Facebook’s estimation of how well your ad will convert. The same goes for engagement, traffic , lead gen…
…but Facebook’s estimate isn’t based on blind guesses.
Facebook track how well your ads are performing and adjust your Estimated Action Rate as they continue to run, as well as looking at your ad set, the quality of your campaign and your account history.
There’s a lot to be learnt from the Estimated Action Rate and a lot you can do to increase Facebook’s estimate.
Let’s start by looking at Facebook’s new and improved relevancy scores.
This crucial Facebook ad algorithm metric historically ranked your ad from 1-10, with 10 being the highest relevancy.
BTW: Facebook’s relevancy score judges how well your target audience are responding to your ad. If you have a rubbish relevancy score, you either have an issue with your targeting (audiences) or your ad content.
Facebook have recently split their relevancy score into 3 separate metrics:
- Quality Ranking: A ranking of the ad’s perceived quality. Measured by feedback and the ad’s post-click experience.
- Engagement Rate Ranking: A ranking of your ad’s engagement levels, measured by likes, comments, clicks and shares.
- Conversion Rate Ranking: A ranking of your ad’s conversion rate, measured by conversions.
All of these factors are ranked against other advertisers who have competed for the same audience. Conversion Rate Ranking will only rank you against others who are using the ‘Conversions’ objective.
The metric has also changed from the traditional 1-10 score. It now ranks by averages: e.g. Below Average (bottom 10%), Average, Above Average…to name a few.
When you run ads, it’s crucial that you keep a close eye on these relevancy scores, especially the metric that’s most relevant to your campaign objective.
If you have an ad that is performing ‘below average’, it’s an indication that the Facebook ad algorithm won’t rank your ad in the best performing spots…
…and it’s probably a good idea to stop running it and analyse what went wrong.
The relevancy scores give you a great opportunity to learn what works, use the data to analyse performance and improve in future, but it’s only a reactionary tactic.
BTW: A relevance score will not appear immediately on ads, Facebook need time and impressions to figure out your score.
Improve Your Estimated Action Rate
Negative feedback can be avoided by showing your ad to highly-targeted audiences (that will definitely find your ad useful) and tightening your ad creative and copy, so it speaks directly to these audiences.
An irrelevant ad shown to broad, poorly targeted audiences will be seen as spam and will receive lots of negative feedback, which tells the Facebook ad algorithm that they should bump it down in their order.
Another tactic you can implement that will help improve your Estimated Action Rate is your account history. If you’re responsive to users who engage with your post and drive lots of new page likes, it tells Facebook that you are well matched to your audience and you’ll appeal much more to the Facebook ad algorithm.
Make sure you respond to as many comments as possible and try to use comments to create conversations. The simplest way to do this is to simply ask a question of the user who commented.
When it comes to Estimated Action Rate it’s important to think about why Facebook don’t rank ads purely by cash bid.Facebook want to run ads that engage people, improve user experience and most importantly, won’t damage their platform. Keep this in mind when creating ads and targeting audiences.Click To Tweet
If you thought the only thing that affected your rank in the Facebook ad algorithm was your Facebook ad, you were wrong.
User Value measures the actions a user takes AFTER they click on your ad and if this scores poorly, it will completely tank your campaign, ad ranking and can cause a huge spike in your cost per acquisition.
Whilst Facebook are unable to measure a user’s emotion, they can track their behaviour by looking at the amount of time a user spends on your landing page, tracking back-clicks and immediate exits.
Facebook measure User Value to avoid running click-bait or misleading ads, as again, this will negatively impact their reputation and user’s experience.
To avoid a poor user value score, you must ensure that your landing pages match your ad as closely as possible. This means using congruent colours and branding, matching your ad copy language, and not making any false claims in your ad creative, copy or headlines.Remember, getting users to click on your ad is only half the battle. The quality of your landing pages is just as (if not more) important than the ad itself.Click To Tweet
If you’re promoting content, make sure you don’t use clickbait headlines and try to encourage movement (around your website) from your visitors. A video is a great way to immediately engage a visitor and have them stick on your landing page for longer.
Think of your ad and landing page as a journey. The start (your ad) will only be viewed in a positive light, if the user doesn’t have a negative experience further down the line (on your landing pages).
Trace through the entire ‘journey’ of your prospects (from your Facebook ads), consider what you can do to improve their experience, make your pages as relevant as possible and ensure there are no irrelevant or hidden surprises.
So, that’s how the Facebook ad algorithm works, why you need to appeal to it, what you can do to improve your rank and how it works…
…hopefully I’ve covered all the bases.
Facebook is the world’s largest social network because they’re smart. The more users they have, the more money they can make in the long term…
…that means sacrificing the highest cash bidders in favour of advertisers who improve their user’s experience.
Use the tips and advice in this article to up your game…
…and just in case that wasn’t enough Social Media Marketing knowledge, check out:
- How to Get 1,000’s of Facebook Page Likes for FREE
- How to Use Instagram Hashtags (and How Not to) in 2019
- Instagram Reach: 9 Strategies to Reach More People on Instagram
- What is Content Marketing? A Misconception Made Simple
- The Content Marketing Funnel: Cold Visitor to Customer